My husband and I could not have asked for a more qualified and wonderful person to help us look for a home. From the very beginning to the end of our work together (we found a great home!), Rich was consummately professional and knowledgeable about the market and our target town. Having Rich and his team was a huge advantage -- in addition to real estate expertise, they have backgrounds in areas including finance and construction. He never pressured us to make a decision, always emphasizing how important it was for us to find the right place that met our needs. He responded to every email or text immediately, and always offered to do research for us when we felt overwhelmed (e.g., Rich found out that the MBTA allows members of the military to ride the commuter rail for free, a tremendous benefit for us since my husband works in Boston and he'd have to commute). In addition, Rich was always patient in answering our questions. This was our first time buying a home so we required some explanation of the process and its procedures. It is obvious that he genuinely enjoys the work he does -- he loves to go around and look at homes, and you can see how much he takes away from each showing, another observation each time. Rich was so friendly and kind that he not only made us feel comfortable from Day 1 (and want to stick with him), he also made the seller's agent very comfortable. We love Rich so much that we are looking forward to staying friends. You will not be disappointed with him -- in fact, you'll feel like you found the best person to help you make the best decision for you! We give him our highest recommendation possible.
